Privacy Policy

Last updated: December 2024

Introduction

t3c.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website t3c.ai, including any other media form, media channel, mobile website, or mobile application related or connected thereto.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Fill out our contact form (name, email, company, project details)
  • Subscribe to our newsletter (email address)
  • Request information about our services
  • Communicate with us via email or other channels

Automatically Collected Data

When you visit our website, we automatically collect certain information about your device, including:

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited and time spent on pages
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Send you newsletters and marketing communications (with your consent)
  • Improve our website and services
  • Analyze website usage and trends
  • Protect against fraudulent or unauthorized activity
  • Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. These include:

Essential Cookies

Required for the website to function properly. These cannot be disabled.

Analytics Cookies

We use Google Analytics and Google Tag Manager to understand how visitors interact with our website. You can opt out of these cookies through our cookie preferences.

Marketing Cookies

Used to deliver relevant advertisements and track ad campaign performance. These are only enabled with your consent.

Third-Party Services

We may share your information with third-party service providers that perform services on our behalf:

  • Brevo (Sendinblue) - Email communications and newsletter delivery
  • Google Analytics - Website analytics and usage tracking
  • Google Tag Manager - Tag management and tracking
  • Vercel - Website hosting

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Contact form submissions are retained for up to 3 years. Newsletter subscriptions are retained until you unsubscribe.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access - Request a copy of your personal data
  • Rectification - Request correction of inaccurate data
  • Erasure - Request deletion of your personal data
  • Restriction - Request restriction of processing
  • Portability - Request transfer of your data
  • Objection - Object to processing of your data
  • Withdraw Consent - Withdraw previously given consent

To exercise any of these rights, please contact us at privacy@t3c.ai.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. You are advised to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

t3c.ai

Email: privacy@t3c.ai

Phone: +91 901 971 9989